FAQs

 

How do I reserve a GPS device?

You can easily make your reservation by emailing us at loopsxsadv@gmail.com. Let us know the dates you will be visiting the area. We do not do online booking.

Do you require a deposit?

No, in order to reserve our GPS system, we take payment in full for the total of the rental period. You will be emailed a receipt verifying the rental day(s) and the total price of the rental. Then on the day of the rental, we run a pre-authorization for the value of the GPS, Tablet and Ram-Mount, mounting hardware. This Pre-authorization is not a charge, but instead a hold on your credit card for 7 days. This is just in case there is damage, or loss of the equipment.

What methods of payment do you accept?

All reservations and security / damage deposits require use of a credit card, we accept everything but American Express.

Do you require a security and/or damage deposit?

We require a Security / Damage Pre-Authorization of $650.  Before you leave with the rental devices, this amount will be a pre-authorized on your card.  Once the rented equipment is returned without damage, the pre-authorization will be released. We inspect and disenfect all equipment following each rental, and many times damage is not discovered until this process is completed.  If there is no damage, there is no claim on your pre-authorized funds, however our bank does not release the funds until the 7 day Pre-Authorization / Hold period has passed. Your credit card company may keep the hold in place a couple more days. Revised 7/22/2021.

What equipment is included in the rental price?

  • GARMIN GPS In-Reach with its own clamp-on RAM-Mount

  • 8” Tablet in an OtterBox case with its own clamp-on RAM-Mount

  • Charging cables for both devices along with a 2 port cig plug adapter

  • GPS tracking device – monitored by LOOP Base Camp

  • Paper Map with the main routes color coded to match the electronic tablet map.

Can you tell me more about the GPS navigation equipment?

Yes! We utilize Garmin In-Reach GPS devices that provide GPS tracking, text communication, and navigation. Each device is Bluetooth connected to an on-board tablet that is pre-loaded with the routes we have mapped. Get as lost as you are comfortable with, while having the peace-of-mind that we monitor your location while you explore. These devices have been so popular, that we have decided to offer them for rent independent from the machine rental.

What is your cancellation policy?

We have a 10-day cancellation policy. For our “Direct Mail Rental” service, a cancellation 10 days prior to the reservation date will get you a refund of your rental payment less a $18 fee to cover administrative costs and CC processing fees we have already incurred.

Cancellations inside the 10 days will receive a refund of your rental payment less a $36 fee to cover administrative costs and CC processing fees we have already incurred.

There are no exceptions to this cancellation policy.

What happens if lose or damage the equipment?

If there is damage to the machine during your rental, we will assess the damage and determine if the equipment can be repaired or if it has to be replaced with new equipment. Keep in mind that this may take days or weeks to get a complete estimate from our sources. When there is damage to the equipment, we will retain the entire amount of the Security / Damage Pre-authorization.  These funds will be kept until the equipment is repaired.  Often times additional damage is discovered during the repair due to hidden fasteners, and underlying or internal damage that cannot be seen until it is being worked on.  The cost of the damage to the equipment will come out of the funds we have retained.  If the

Do you charge a fee if the equipment is returned late?

If the equipment not returned on time, you could be charged for an additional day’s rental.

With our “Direct Mail Rental” service, there really is no concern about late return, because we give you 7 days of use for the flat price, and expect you to mail everything back to us when your 7 day period is over.

Any OHV Route and/or laws I should be aware of?

There is absolutely no off-trail riding permitted.  Do not park, or even turn around off the trail.

Reckless driving is prohibited. This includes but is not limited to: jumps, excessive speed, rock crawling, and power sliding etc.

Revised 5/16/2024

Are there trails / areas / activities that are prohibited in the Kanab area?

There are specific notations on our paper and digital maps identifying roads and areas that are off limits.  This is for your information, so you can try to obey the local laws.

    

  •   Heed all Skull and Cross Bone warning Waypoints on our tablet.

  •      The Peek-A-Boo Canyon, the “Sand Hills” area is closed to all motor vehicle traffic. 

  •       PURPLE roads are lesser traveled roads, so conditions are less reliable.

  •      RED roads are either BLM closed roads or roads that we have made off limits.

  • BLUE and YELLOW roads identified on the tablet are good. 

  •        Any and all road driving is strictly prohibited in our rental machines.  A $250 penalty will be imposed. 

What else should I bring on your adventure?

At the elevation that we explore there is always a chance of inclement weather, (wind, rain, sleet), so rain-gear is a necessity. Depending on the time of year we recommend bringing along a Windbreaker / rain jacket, long pants, a fleece jacket or heavy sweatshirt, warm socks, waterproof shoes or boots, a warm hat / beanie, a facemask, neck gator, bandanna, or balaclava, water, and snacks. Some days you can get away with shorts and a T-shirt, but you need to be prepared.

Other recommended items to bring would be gloves, sunglasses, blanket(s), a camera, cell phone chargers / boost packs, and binoculars.